55th MCBA Annual General Meeting successfully held on 18 August 2017

MCBA successfully held its 55th Annual General Meeting on 18 August 2017 at Double Tree By Hilton Hotel, KL.

In her welcoming speech, the President of MCBA, Puan Nora Manaf touched on a number of issues that had and would impact the banking industry. She also advocated that the rapid and game-changing technological changes that were closely associated with the Revolution 4.0 should not be seen as “disruptive”, as it carried a negative connotation. Instead of the commonly used term “disruptive technology”, she preferred to coin it as “Digital Wonders”. What a refreshing perspective!

Two resolutions were passed by secret balloting at the Annual General Meeting. The first was to amend the Rules with regard to the scope of membership while the second concerned the revision of rates for the annual membership subscription.

The Annual General Meeting was well attended by representatives of member banks. Among the Heads of Human Resources were Puan Nor Rozita Nordin (Affin Bank), Ms. Kok Lai Ching (OCBC Bank), Mr. Lee Voon Seng (UOB) and Ms. Florence Foo (Standard Chartered Bank). Apart from the MCBA EXCO members, most of the Heads of Industrial Relations from member banks were also present to grace this occasion.


MAYNEU loses its appeal to the Federal Court on its registration as an-in-house trade union


On 10.3.2017, the Federal Court delivered its judgment by dismissing the appeal by the Maybank Non-Executive Union (MAYNEU) over its registration by the Director-General of Trade Union under section 12 of the Trade Union Act 1959.

This judgment brought to a closure of a protracted dispute between the parties concerned.

The dispute first arose when the Director-General of Trade Union approved on 3.1.2011 to register MAYNEU, which was formed by a group of clerical and non-clerical employees of Maybank, as an in-house trade union to represent non-executive employees of Maybank in West Malaysia.

The National Union of Bank Employees (NUBE), a trade union that represents non-executive employees in the banking industry in West Malaysia, was aggrieved by the registration, filed a judicial review application on 10.2.2011 to challenge the registration of MAYNEU. The High Court however, dismissed the application on 7.11.2013.

On appeal by NUBE, the Court of Appeal heard the substantive issue on 2.7.2014 and delivered its judgment on 17.9.2014 to set aside the registration of the in-house union primarily on the basis that for procedural fairness, the Director-General of Trade Union should have given an opportunity to NUBE to state its case before deciding on the registration of the in-house union.

This led to an appeal by MAYNEU to the Federal Court which heard the case on 13.1.2016. The Federal Court upheld the decision of the Court of Appeal by stating inter alia that the Director-General of Trae Union must consult all relevant parties before making a decision to register a competing trade union in the same industry and the Director-General is obliged to consider the effect of registering a trade union on the workers concerned and the industry at large.

54th Annual General Meeting of MCBA concluded successfully

August 24, 2016

MCBA successfully held its 54th Annual General Meeting on 24 August 2016 at Intercontinental hotel, Kuala Lumpur.


Puan Nora Manaf, the President of MCBA, who is also the Group Chief Human Capital Officer of Maybank delivered a very insightful welcoming speech which touched on a wide range of subjects affecting the country in general and banks, in particular.

Among other things, she provided a glimpse of the present and near future global, regional and national economic scenarios and highlighted the potential risks and impact on banks and how it would also affect the industrial relations landscape. She specifically mentioned the new “normal” that is to come due to the disruptions brought on by digitization and how new work culture is evolving with the dominance of the Millennial population taking centre stage. Puan Nora also alerted banks to be better prepared with the imminent changes in the labour laws following the conclusion of the TPPA in which Malaysia is a signatory.

Notwithstanding all the volatility and headwinds impacting the economy, Puan Nora attributed the stability of the banking industry to the enormous effort of the former Governor of Bank Negara, Tan Sri Dato’ Sri Dr. Zeti Akhtar Aziz. She also expressed support and confidence for the new Governor, Datuk Muhammad Ibrahim, and wished him every success.

(To read the full text of her speech, please refer to the attached document)

Fifteen member banks participated in the secret balloting in choosing the incoming EXCO. The results showed that all the existing six EXCO member banks were retained to lead MCBA for another two years ending 2017/2018.

Over forty delegates from various member banks attended the AGM. The HR Heads who were present included Mr. Lee Voon Seng from UOB Bank, Encik Razman Ismail from Bank Islam, Puan Roselaini Faiz from Hong Leong Bank, Puan Nor Rozita Nordin from Affin Bank, Mr. Samuel Tan from Bank of America and new comer, Puan Azliza from Bank Muamalat. Also present were Industrial Relations managers and officers mostly from the HR community.


Full Text of President’s Speech – 24th Aug 2016