Impact of Goods and Services Tax (GST) on Human Resource Function

November 30, -0001
12:00 am
October 2, 2014

 

MCBA is organizing a one-day learning program entitled “Alignment on Human Resource Practices in light of GST” on 2 October 2014. The aim of this program is to impart to participants the knowledge on GST and its implications on the provision of staff benefits.

Invitation is extended to all member banks. For those who are interested to attend, please register your nomination via the “Learning Academy” tab on our website (Members’ Area”) on or before 12.9.2014. Details of the program are also posted on the said web page.

MCBA successfully concluded its 52nd Annual General Meeting

Malayan Commercial Banks’ Association (MCBA) successfully concluded its 52nd Annual General Meeting on 21 August 2014 which was held at Renaissance Kuala Lumpur Hotel.

The highlights of the meeting included the welcoming speech of the President of MCBA, Puan Nora Manaf, who is also the Head of Group Human Capital, Maybank and the election of Executive Committee members for the period 2014/2016.

In her opening speech, Puan Nora highlighted that the financial sector plays a pivotal role under the National Economic Transformation Programme and in helping the nation to achieve its vision to be a high-income economy and developed nation by 2020. She reminded member banks of the need to therefore stay focused, be diligent and undeterred as banks progress forward. She went on to share some vital economic statistics and reports that benchmarked Malaysia to other regions. She also singled out productivity being a key driver to a high economy and quoted the Malaysia Productivity Centre Annual Report 2013/2014 which indicated that while Malaysia exceeded some of the developed countries in terms of labor productivity growth, but our country lagged behind some developing Asian peers, such as Vietnam, Indonesia, Thailand, India and China.

Touching on the industrial relations landscape, she commended MCBA, member banks and NUBE for having concluded the collective agreement amicably. She highlighted that the total package offered under the renewed collective agreement remains highly competitive as compared to other industries.

She reiterated that the Association recognizes and respects the rights of unions to seek redress over legitimate grievances including taking industrial actions in accordance with the laws. She nevertheless shared her worrying observation that the element of race and religion were brought into play during industrial actions namely at pickets. She cautioned that this trend is unhealthy, divisive and dangerous which should never be part of the equation in the conduct of industrial relations. In addition, she also observed that on many occasions, outsiders and non-employees were seen as part of the crowd in pickets. She hoped all parties involved including the enforcement agencies do step up surveillance to prevent outsiders from tarnishing the image of all concerned.

The full text of the President’s speech can be accessed in the Members’ Area of the MCBA Website.

All the existing Executive Committee members were unanimously re-elected for another 2-year term for period 2014- 2016. They are (by alphabetical order) Affin Bank, CIMB Bank, Hong Leong Bank, Maybank, Standard Chartered Bank and RHB Bank.

Close to forty representatives from member banks attended the function, which ended with a get-together lunch.

Creating Capable DDI Panel Members

June 11, 2014toJune 12, 2014
June 23, 2014toJune 24, 2014

 

A learning program entitled “Creating Capable DDI Panel Members” was held on 11-12 June 2014 at the Conference Room of MCBA Secretariat Office.

Due to the overwhelming response, a second run of the program was conducted on 23-24 June, 2014.

 

MCBA/NUBE CA Signing Ceremony held

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Following the agreement of both MCBA and NUBE to settle out of court the dispute over the renewal of the Collective Agreement for period 2012-2014, the Agreement was sealed on 21.5.2014.
A formal Signing Ceremony to celebrate the conclusion of the CA was held on 18.6.2014 at Renaissance Hotel, Kuala Lumpur.

Close to 200 representatives from member […]

MCBA and NUBE settles dispute over the renewal of Collective Agreement

 

On 21.5.2014, MCBA and NUBE concluded and signed the 16th Collective Agreement for the period 2012 -2014.

The 15th Collective Agreement between MCBA and NUBE was for a period of 3 year ending 31.12.2011. Since then, both parties had not been able to come to an agreement through negotiation to renew the collective agreement.

In so far as MCBA was concerned, the Association found it difficult to accommodate the demands of the Union which it deemed excessive and inordinate. For example, among other things, the Union demanded salary adjustment across the board at 51%; minimum 12 months’ bonus; yearly payment of RM5, 000 for holiday vacation, etc.

The dispute was subsequently referred to the Industrial Court in September 2012 for arbitration. The case was last heard by the Court on 17.3.2014. In the course, NUBE indicated that they were prepared to drop or scale down some of their demands. This change provided a conducive platform for both parties to reconsider their respective positions. Arising from a series of meeting, both MCBA and NUBE finally agreed to settle the dispute out of court and the 16th Collective Agreement was successfully concluded and signed on 21.5.2014.

The salient changes under the new Agreement are that – eligible employees will receive a salary adjustment of 10% across the board. The starting pay for Non-Clericals and Clerks would be raised by 18% and 12% respectively. In addition, their existing monthly Cost of Living Allowance (COLA) will be revised from RM100 and RM150 to RM200 and RM300 respectively. The rate of COLA will be standardized to RM300 for all employees by 1.7.2014. In addition to these changes, most of the allowances were also revised upwards.

The Association is of the view that the remunerations package as a whole, as contained in the Collective Agreement continues to place itself in the upper quartile of the market and it remains competitive to retain and attract the right talents for the banking industry.

Notwithstanding the delay in renewing the Collective Agreement, the Association is glad that finally both parties are able to see the light at the end of the tunnel by taking a compromising position, without which there would be no successful conclusion of the Collective Agreement.

While employees are delighted and are looking forward to the payment of arrears, the Association too looks forward to have a harmonious and productive relationship with the Union.

High Court affirms the registration of in house union – MAYNEU (Maybank Non-Executive Union)

 

MAYNEU, which is the in-house union of Maybank that represents the non-executive employees of the Bank was registered by the Director-General of Trade Union on 3.1.2011.

NUBE (National Union of Bank Employees) aggrieved by the registration, filed a Judicial Review (JR) application on 10.2.2011 to challenge the registration of MAYNEU and obtained an Interim Stay Order against MAYNEU.

NUBE’s application for Judicial Review was heard recently and on 7.11.2013, the High Court delivered its judgment to dismiss NUBE’s JR application. This High Court judgment therefore affirms the legality of the registration of MAYNEU.

It is reported that NUBE would file an appeal to the Court of Appeal over the High Court decision and will also apply for a Stay Order pending the disposal of the appeal.

Malayan Commercial Banks’ Association held its 51st Annual General Meeting

 

Malayan Commercial Banks’ Association (MCBA) held its 51st Annual General Meeting on 11 September 2013 at Renaissance Kuala Lumpur Hotel.

The meeting started off with a formal welcoming address delivered by the President of MCBA, Puan Nora Manaf, who is also the Head of Group Human Capital, Maybank. She commended the EXCO members and other individuals who represented the banks in the Negotiating Teams which amicably concluded the collective agreement for the period 2012-2014 with three separate banking trade unions, namely, ABOM, SBEU Sarawak and SBEU Sabah.

The President also provided a brief on the economic scenarios and the industrial relations landscape affecting the banking industry. She urged member banks to remain focused on economy, nation and society building to ensure that the banking industry delivers the targeted results which are critical for uplifting the national economy under the Economic Transformation Programme or ETP and to continue to ensure bank employees, their families and the communities we belong to grow and prosper.

Puan Nora also reiterated the importance for member banks to strengthen their resolve to cooperate with and support each other and act as a collective in confronting industry-wide industrial relations challenges to bring about an outcome where everyone comes out a winner.

She also took the opportunity to welcome Mr. Samuel Tan of Bank of America Malaysia Berhad, Ms. Nikki Grant-Cook of Citibank Berhad, Puan Nik Ilyanan Mohamed of Deutsche Bank (Malaysia) Berhad and Encik Jamaludin Bakri of RHB Bank Berhad who have been appointed into HR leadership position in their respective Bank.

The Annual General Meeting was well attended by representatives of member banks. Among them were Mr. Cheah Syn Yeam, Head HR of OCBC Bank, Ms. Veronica Lai, Head HR of Royal Bank of Scotland Bhd and Heads of Industrial Relations of member banks.

Banks conclude new CAs with Officers Union & Sabah, Sarawak Bank Employee Unions

Commercial Banks conclude new CAs with Officers Union & Sabah, Sarawak Bank Employee Unions

–          Landmark provisions incorporated into Sarawak Collective Agreement

More than 8,000 members of the Sarawak Bank Employees’ Union (SBEU Sarawak), Sabah Banking Employees’ Union (SBEU Sabah) as well as the Association of Bank Officers (ABOM) can look forward to higher remuneration and better benefits following the recent conclusion of their collective agreements (CA) with their respective Commercial Banks’ Associations. The new CAs will be in effect for the period 2012—2014.

The revised CAs provide an across the board salary adjustment at a minimum 10% (subject to the maximum salary point). This and other agreed terms are by all standards generous. The minimum and maximum basic salaries were also raised by not less than 10%.

The agreements also include a 2 months’ guaranteed contractual bonus except for employees under the collective agreements with ABOM and SBEU Sarawak. These two unions had agreed, since 2009 and 2006 respectively, to incorporate the 2-month contractual bonus into the employees’ basic salary and for the employees thereafter to be paid discretionary bonuses based on the performance of the bank and employee.

In addition, banks will pay a Regional Allowance of 15% to 22.5% of the basic salary for all non-clerical and clerical employees in East Malaysia as part of their monthly wages. In Peninsular Malaysia, banks pay COLA between RM100 to RM150 per month to all clerical and non-clerical employees.

Speaking on the negotiations, the President of the Malayan Commercial Banks Association (MCBA) Nora Abdul Manaf commended the professionalism and constructive engagement demonstrated by the teams from the three unions and the banks, which culminated in the amicable conclusion of the CAs.

“The conclusion of collective agreements reflects the cordial relationship we enjoy which are premised on constructive engagement, mutual respect and reasonableness,” she said.

She said that the wage rates granted under the three CAs were competitive and market leading rates. Employees also enjoy a slew of many other allowances which have been adjusted upward by about 8% to 11%.

With the new agreement, a clerk recruited without prior working experience at entry level is already paid close to the minimum market rate for a basic degree holder without prior working experience as detailed in the MEF Salary Survey for Executives 2012.  In addition, all non-clerical and clerical employees are entitled to claim overtime regardless of their wage levels. The same benefit of overtime entitlement is extended to officers under the collective agreement with ABOM except that the maximum overtime rate is computed at RM2,000 if the officer’s monthly wage exceeds RM2,000.

Nora explained that a notable feature of the new CAs was a landmark provision in the agreement between the Sarawak Commercial Banks’ Association (SCBA Sarawak) and SBEU Sarawak where members had agreed to accept job enlargement and empowerment, in return for a higher salary increase and potentially better bonus.

“The position taken by SBEU Sarawak is highly commended as more often than not, most negotiations for CAs focus merely on wage and benefit increases without the accompanying tangible value-add proposals,” she remarked.

As a result of the above agreement, Nora added, SBEU Sarawak provided a clear platform for banks to further enhance performance and productivity. In return, the earning capacity of the employees was significantly raised besides having the opportunity for employees to further upgrade their skills. Under the collective agreement, these rewards to the employees come in the form of higher salary adjustment, extra annual increment, payment of ex-gratia, revision of minimum retirement age from 55 years to 60 years even before coming into force the Minimum Retirement Age Act.

“The employees covered by the Sarawak collective agreement will enjoy salary increases of 12% to 17%, ranging from RM202 to RM824 extra a month. In addition, performing members have received up to 4.5 months (discretionary) performance bonus based on the performance of the banks and the employee.” remarked the President of SBEU Sarawak, Ms. Hadiah Binti Leen.

There are currently four national banking employees’ trade unions in the country, besides other in-house banking trade unions whose scope of representation is confined only to employees of individual banks.

At the industry level, banking employees in the clerical and non-clerical categories are represented by three national unions, namely National Union of Bank Employees (NUBE), SBEU Sabah and SBEU Sarawak. ABOM is a national union that represents primarily the Class II officers in the executive capacity in Peninsular Malaysia only. Traditionally, new recruits with a diploma and clerks on promotion will be placed in the Class II officer grade.

Banks operating in Peninsular Malaysia, Sabah and Sarawak are represented by MCBA, SCBA Sabah and SCBA Sarawak respectively, which are  registered as trade unions for banking employers under the Trade Union Act.

With these three CAs concluded, the only outstanding CA is with NUBE, which has been referred to the Industrial Court for arbitration.